✅ Refund and Returns Policy

Your satisfaction is important to us.

At CFO FACTORY, we strive to deliver high-quality, value-driven training programs. However, we understand that sometimes a refund or cancellation may be necessary. Please review our refund and return policy below.

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1. Eligibility for Refunds

Refunds are available under the following conditions:

• The request is made within 3 calendar days from the date of payment.

• The student has not accessed more than 20% of the course content.

• The request is submitted via email to info@cfofactory.com with proof of payment and reason for cancellation.

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2. Non-Refundable Situations

We cannot process refunds in the following cases:

• If the student has accessed more than 20% of the course.

• If the refund request is made after 3 days of enrollment.

• For recorded/downloadable courses once accessed.

• If a certificate has already been issued.

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3. Processing of Refunds

• Approved refunds will be processed within 7 working days.

• Refunds will be returned via the same payment method used.

• Any applicable transaction or bank fees will be deducted from the total refund.

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4. Cancellation of Corporate or Customized Programs

• For corporate clients or customized training solutions, a separate agreement will govern refund and cancellation terms.

• Please refer to your contract or contact our corporate services team directly.

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5. Changes to This Policy

CFO FACTORY reserves the right to update or modify this policy at any time. Any changes will be posted on this page.

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Need Help?

If you have any questions about this policy, please contact us at:
📧 Email: info@cfofactory.com
📞 Phone: +201014312432